Smarter Hiring for BPO & Contact Centers
Scale your workforce faster with AI-led interviews that screen for communication skills, problem-solving, and cultural fit — before you ever pick up the phone.
High-Volume Hiring Shouldn't Mean Low-Quality Screening
BPO and contact centers face constant pressure to staff quickly. Traditional phone screens create bottlenecks — recruiters spend hours on calls that could be automated. With agent turnover rates averaging 30-45% annually, the cost of a bad hire multiplies fast. You need a way to assess hundreds of candidates consistently while maintaining quality.
Why BPO Leaders Choose Jobnest
Scale Hiring Without Adding Recruiters
AI interviews run 24/7, screening hundreds of candidates simultaneously. No more bottlenecks waiting for recruiter availability.
Assess Communication Skills Objectively
Every candidate is evaluated on the same criteria — verbal clarity, problem-solving, and empathy — with standardized competency scores.
Multi-Language Support
Interview candidates in their preferred language. Jobnest supports multiple languages, perfect for multilingual contact center operations.
Reduce Agent Turnover
Better screening means better hires. Candidates understand the role before they start, reducing early attrition from mismatched expectations.
Review Recordings & Transcripts
Listen to candidate interviews, read AI-extracted answers, and jump to specific moments with timecoded evidence.
Automated Disqualifier Detection
Set your deal-breakers upfront. Jobnest automatically flags or blocks candidates who don't meet critical requirements.
Simple, Powerful, Effective
Four steps to better hiring — from posting to offer.
Post Your Job
Create a job listing with AI-powered interview questions tailored to your role and industry.
AI Interviews Candidates
Every applicant completes a standardized AI interview before submitting their application.
Review Scored Results
Get competency scores, executive summaries, and extracted answers for each candidate.
Hire the Best
Make data-driven hiring decisions with comparable, structured candidate data.
Ready to transform hiring in your industry?
See how Jobnest can reduce your time-to-hire without sacrificing quality. Book a demo and discover the future of recruitment.